Quality
No room for mistakes and no room for excuses.
Quality is not a department at NCI. It is the condition of doing business.
The products we distribute are checked against their registration before they move, and the ones we will manufacture in Enugu will be held to the same standard a NAFDAC inspection applies — because that inspection is coming.
How it is held
Three things we can be audited on.
Registration before movement
Every product is matched to its NAFDAC registration and its expiry before dispatch. A product whose registration has lapsed does not leave the store.
Documents under control
Artwork, certificates and letters are kept as controlled documents — versioned, fingerprinted, and released only when approved. “The current version” is a fact here, not a filename.
A record that cannot be tidied
Our regulatory system writes every action to an append-only trail: who, what, when. It cannot be edited after the fact, by a member of staff or by management.
The honest part
What is not yet in place.
The Enugu plant
Our manufacturing facility in Enugu is being completed and commissioned. It is not yet licensed to manufacture, so we do not describe ourselves as a manufacturer today. When that changes, this page changes with it.
What we publish
We do not publish certificate images, staff lists or customer names on this website. Documents that prove a claim are sent on request, to the party entitled to see them.